September 19, 2026
ATS or Recruitment CRM: Two Different Jobs
One files a person under a role, the other files a role under a person. Six ways teams…
Operational playbooks, strategy frameworks, and AI-ready guidance for leaders building modern teams.
Rachel Kim is an AI and Future of Work Analyst who tracks how artificial intelligence is reshaping the workforce — and what HR leaders need to do about it now. She has spent the past six years researching the practical intersection of technology, human capital, and organisational design, advising companies on AI adoption strategies that actually work in HR contexts. Rachel focuses on the real-world implications of automation, augmentation, and algorithmic decision-making for people teams — cutting through vendor hype to help practitioners understand what is worth deploying and what to avoid. Her writing is grounded in data, research, and the lived experiences of HR leaders navigating rapid technological change.
September 19, 2026
One files a person under a role, the other files a role under a person. Six ways teams…
September 18, 2026
HR resists ticketing because it feels impersonal, and what actually feels impersonal is losing somebody request.
September 18, 2026
Automation is cheap to add and expensive to own, because every rule encodes an assumption that will stop…
September 17, 2026
Most of these documents were written to win something rather than to guide anything. Six versions reviewed, why…
September 17, 2026
The session was never the constraint. What determines whether behaviour changes sits almost entirely outside the room: whether…
September 16, 2026
The phrase covers four separate jobs sharing a calendar, and the annual cycle gets blamed for all four.…
September 16, 2026
Every measure of an individual changes the work, because people optimise for what is counted and the counting…
September 15, 2026
A rota can cover every hour and still be one nobody can build a life around. Six patterns…
September 12, 2026
Toxic is used so loosely it has stopped being useful. Six signs reviewed against what actually causes each…
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