Featured
360 Degree Feedback: When It Helps and When It Hurts
Attach multi-source feedback to a decision and you stop collecting observations, you start collecting positioning.
HROps Dispatch
Feedback
Feedback
Explore a more focused slice of the newsroom, with each story designed to be useful in real teams and real decisions.
Employee Feedback: Why Most of It Changes Nothing
Feedback fails for four reasons that have nothing to do with phrasing: it arrives late, names no instance, comes from the wrong person, or asks for something
Performance Review Phrases That Mean Something
Phrase banks strip out the specifics to stay safe, and the specifics were the entire value. Six ways managers write reviews, vague phrases converted into
Difficult Conversations at Work: What to Say When There Is No Good Version
The difficulty is rarely the words. It is wanting the message to land and to be liked afterwards. Five ways managers open, the five things to settle before
