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Absence Management: What to Track and What to Leave Alone
A single absence rate combines two populations that behave nothing alike, which is why the number never tells you what to do.
HROps Dispatch
HR Operations
HR Operations
Explore a more focused slice of the newsroom, with each story designed to be useful in real teams and real decisions.
The HR Budget Line Nobody Defends Until It Is Cut
The undefended lines are the ones whose value arrives late, spread across people nobody can name. Six budget lines reviewed, the evidence to gather while
The Employee Handbook People Actually Read
A handbook serves two audiences that want opposite things, and most organisations settle it in favour of the lawyers.
HR Document Management: Where Policies Go to Die
Four copies of the parental leave policy, three different numbers, and nobody sure which is current. Six places policies live reviewed on version control
The Policies That Do Not Belong in the Handbook
A thin handbook people read beats a complete one nobody opens. Six categories of policy and where each should live, an inclusion test you can apply
Exit Interview Questions That Actually Produce Usable Answers
Most exit interview questions are built to be answered, not to be useful. Six question types reviewed on what each actually yields, plus an ordered set you
The Offboarding Checklist: Handover, Access, and the Last Day
Offboarding is the only HR process whose completion depends on someone who is leaving. Six things that must happen and who owns each, an hour-by-hour last
Payroll Errors: The Ones That Cost Most, and Why They Repeat
Payroll errors are almost never arithmetic. They enter upstream and arrive on payroll's desk already looking like payroll's fault.
Payroll Cutover: Switching Providers Without Missing a Run
Payroll is the only HR system with a deadline that cannot move, because people have rent due. Six decisions that shape a cutover, how to read a parallel run
Retro Pay and Corrections: Getting Backdated Changes Right
A backdated change is not one correction but a chain of them. Six things it touches, a method for mapping it before you touch the system, and how to explain